Customer Service was great in the initial contact - the rep's name was Sarah. Explained how everything works and answered all questions. Helped us through the selection process a ton. Good updates through the waiting period. And the shipping was smooth as silk. I had never picked up anything in the cargo facility at the airport, but all info was provided and it proved to be very easy. The transport crate was expertly packed with food, water, documents, pee paper - and the dog! I gave him som...

Great service. Puppy Spot kept me informed throughout the whole week. Premier Pet Transport was equally impressive.

Everything went better than we imagined. We got a beautiful puppy … Thank you

Love our pup and the process was easy and puppy delivered safely. Great experience

Puppy arrived on time, active, social, affectionate, healthy, smelled and looked very clean, and she was an instant cuddle bug - perfect to become a therapy dog! We love her so much.